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Contact Us

Start with a bonus up to GBP 1,100 + 180 Free Spins.

Support is available to help with questions, account-related issues, technical concerns or general feedback. Our team can assist with deposits, withdrawals, bonus queries and account verification. Contact us through convenient communication channels and we'll respond promptly via live chat, email or phone. For account-specific matters please have your user ID ready so our agents can resolve queries faster and advise on security or payment enquiries. We can also help with responsible-gambling referrals if required.

Department	Contact
Customer support	[email protected] - live chat 24/7, email replies normally within 24 hours
General enquiries	[email protected] - non-urgent enquiries, promotions and account information
Affiliate enquiries	[email protected] - partner relations, commissions and marketing
Phone	+44 20 7946 2135 - for urgent account issues and verification
Working hours	Live chat 24/7 - phone Mon-Fri, 09:00-18:00

Email Support

Email is the preferred contact method for detailed requests, account issues, or situations that require explanations or supporting documents. Send your message to [email protected] with a clear subject line and up-to-date contact details to avoid delays. Attach any relevant files and include your account ID where applicable. Please allow 24-48 hours for a reply.

Contact Form

Name

<div style="display:flex;flex-direction:column"> <label for="email" style="font-size:14px;color:#222;margin-bottom:6px">Email</label> <input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px"/></div><div style="display:flex;flex-direction:column"> <label for="message" style="font-size:14px;color:#222;margin-bottom:6px">Message</label> <textarea id="message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;resize:vertical"></textarea></div><div style="display:flex;justify-content:flex-end"> <button type="submit" style="background:#1f8ef1;color:#fff;border:none;padding:10px 16px;border-radius:6px;font-size:14px;cursor:pointer">Submit</button></div>

Response Time

Our support team aims to respond promptly. Most inquiries are answered within one business day. For routine requests we often reply within a few hours, while more complex issues - such as payment checks or account investigations - can take longer depending on their nature. If we need extra time we will keep you updated throughout the process.

Feedback

We want your feedback - send suggestions, ideas or bug reports to help improve the site. Your messages are reviewed carefully by our team and used to make the lobby, promotions and support better for everyone. Tell us what works, what’s confusing, or features you’d like to see, and we’ll consider it when planning updates.