Slots Shine Casino Terms of Use
These Terms and Conditions describe the rules that govern your use of our platform and the relationship between you and us. We set out how accounts are created and maintained, the standards of acceptable use, how promotions operate, and the practical steps for deposits, withdrawals and dispute resolution. By using our site you accept these terms and any additional rules that apply to specific services.
Account responsibilities
You are responsible for keeping your account details accurate and for safeguarding your login credentials. Do not share your password or allow others to access your account. We may require identity verification and supporting documents before processing withdrawals or when we consider it necessary for security or compliance. You must notify us immediately if you suspect unauthorised access.
Eligibility requirements
To open an account you must be at least 18 years old or meet the minimum age required in your jurisdiction. You confirm that you are legally permitted to use the services from your location. We reserve the right to refuse registration or close accounts where eligibility cannot be verified.
Acceptable platform use
Use of the platform must be lawful and in good faith. You must not attempt to defraud, manipulate games, exploit technical faults, create multiple accounts to bypass limits, or engage in abusive behaviour towards staff or other users. We may suspend or close accounts where we suspect abuse, fraud or collusion, and we will retain relevant records for investigation.
General bonus and promotion rules
Promotions are subject to separate terms that form part of these Terms and Conditions. Bonuses may carry wagering requirements, game restrictions, maximum bet rules and expiry periods. We will publish the applicable terms for each offer and you must opt in where required. We may withhold or cancel bonuses and related winnings if we suspect misuse, abuse or breach of the promotion terms.
Wagering and restrictions
Wagering requirements and eligible games vary by promotion. Details are provided on the promotion page and in your account. We will apply contribution rates and any caps as stated for each offer.
Deposits and withdrawals
Accepted payment methods and processing times are shown in the cashier. We may set minimum and maximum deposit and withdrawal amounts and apply network fees where relevant. Withdrawals may be subject to verification checks - including identity, address and source of funds - and will not be processed until checks are satisfactorily completed.
Account limits and holds
We may impose temporary holds, withdrawal limits or full account suspension while verification or fraud checks are underway. Limits can also be applied at your request for responsible play.
Dispute resolution
If you have a complaint contact our support team and provide full details. We will investigate and respond within a reasonable time. Where we cannot resolve a dispute directly, we will set out available escalation options and any independent adjudication that applies.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be communicated by notice on the site or via your registered contact details. Continued use of the platform after notice constitutes acceptance of the updated terms. If you do not agree with a change you should stop using the services and close your account.